haloMAS serves as a customer service line for products by PT Permata Graha Nusantara (PGNMAS). We are committed to helping our customers and are always looking for ways to improve our services.

PT Permata Graha Nusantara (PGNMAS) is one of subsidiaries of PT Perusahaan Gas Negara (Persero) Tbk. PERMATA was officially established based on certificate of Notary Fathiah Helmi, SH, in Jakarta with certificate No. 38, on 24 April 2014.

The background of establishment of this company is to support the business activities of PT Perusahaan Gas Negara (Persero) in:
a. Facility Management: Spativm, Fleedy, and Filexpert
b. Asset Management: berandaMAS, Gedung Sinergi 8, Gaspace, Gaswarriors, Gasinn, Gastro, Gasblock, Truntum Gasblock, and Gasinc

If you have any questions or concerns you may have regarding products by PT Permata Graha Nusantara (PGNMAS), simply do the steps below:
a. Navigate to the main page, click “New Ticket”
b. Follow the steps and procedures by filling out your report
c. Submit the Ticket and obtain the Ticket number
To track your the progress of your report:
a. Navigate to the main page, click “Check Ticket”
b. Input the Ticket number that were given to you during the report filling process.
c. View your Ticket progress anytime you want as it will be kept updated

You can contact us at these numbers:
0811683030 and 087711683030